NORDWELL HOME

Frequently Asked Questions

What is your minimum order quantity (MOQ)?+

Most items start at 500–1,000 pieces per design. For stock products with your logo and packaging, mixed orders across SKUs are welcome.

Do you offer OEM and ODM services?+

Yes. You can customize existing products with your colors, logo and packaging, or work with our design studio to develop entirely new items.

How long does sampling take?+

Samples of existing items with your branding take 7–10 days. New designs that need tooling usually take 15–25 days.

What is your production lead time?+

Standard lead time is 30–45 days after sample approval and deposit, depending on materials and order size.

Can you prepare goods for Amazon FBA?+

Yes. We handle FNSKU labeling, suffocation warnings, polybagging and carton labeling, and can ship directly to Amazon warehouses on DDP terms.

Which test reports can you provide?+

FDA, LFGB, OEKO-TEX, Prop 65 and REACH reports are available for relevant products. We can arrange additional testing with SGS, Intertek or BV.

What payment terms do you accept?+

T/T with 30% deposit and 70% balance against copy of B/L. L/C at sight is accepted for larger orders.

Planning your next home collection?

Send us your product idea or target list. We'll come back within 24 hours with pricing, materials and sample timing.

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